Privacy Policy

Last Updated: [Insert Date]

At Pet Style Shop (“we”, “us”, or “our”), operating at personalcaresnew.com, we are committed to protecting the privacy of our professional groomers and pet enthusiasts worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium grooming tools and accessories.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Transaction Data: Purchase history, products ordered (such as clippers, blades, or coat care products), and payment method details.
• Technical Data: IP address, browser type, device information, and website usage patterns.
• Communication Data: Correspondence when you contact our customer care team at [email protected].

2. How We Use Your Information

Your information helps us provide professional-grade service to groomers and pet owners:

• Process orders for grooming tools like curved shears, detangling solutions, and blade accessories
• Provide secure payment processing with our encrypted payment gateway
• Offer customer support for products including clippers, dryers, and bath accessories
• Improve our product range and website functionality
• Send order confirmations and shipping updates (standard shipping is free on orders over £50)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We respect your privacy and only share data when necessary:

• Service Providers: With payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers to fulfill orders globally (excluding some Asian regions and remote areas).
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties.

4. Data Storage and Security

Based at 83 High St W, Sunderland, GB SR2T 3HN, we implement professional-grade security measures:

• Industry-standard encryption for all transactions
• We do not store full payment details on our servers
• Secure storage systems with limited access
• Regular security audits of our systems

5. Your Rights

As our valued customer, you have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal requirements
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected]. We respond within 24 hours on business days.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience for grooming essentials:

• Essential Cookies: Necessary for secure checkout and payment processing
• Performance Cookies: Help us improve our website functionality
• Analytics Cookies: Understand how customers navigate our product categories

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

At Pet Style Shop, we believe grooming is an act of love – and that includes caring for your privacy as carefully as we care for your pet’s coat!